Skip to main content
Spliz

Delete your account

You can permanently delete your Spliz account and the personal data we hold about you, in-app or by email.

Option 1: Delete from the app (recommended)

  1. Open Spliz, then Settings from your profile.
  2. Tap ‘Delete my account’ and confirm. In guest mode, choose ‘Erase my data’.
  3. If you have a Premium subscription, also cancel it in the App Store or Google Play: deleting your Spliz account does not cancel it.

For a registered account, you have 30 days to cancel deletion by signing back in. After that, deletion is permanent. For a guest, erasure takes effect as soon as the server confirms it and cannot be undone. Before deleting an account with a wallet, check your funds and back up access if you want to keep it.

Option 2: Email request

If you no longer have access to the app, write to privacy@spliz.app. For a registered account, include your @username and how you sign in (Apple, Google or email); for an older account, you can also give the associated wallet address. For a guest without a wallet, include details that could help us locate your data, such as the relevant Spliz. Never send your private key or recovery code.

privacy@spliz.app

We reply within one month. We will verify that the request concerns your data. A lost guest session may be difficult to identify without the app; a nickname alone does not authorize us to erase another person's data.

What we delete

  • Profile, sessions, notifications and personal data: deleted under the time limits in our privacy policy, after the grace period for a registered account.
  • Guest: identity, reports and blocks erased; session revoked. A revocation identifier is retained for 360 days and pseudonymized acceptance records for 5 years.
  • In shared Spliz, an anonymized place retains the shares and payments needed for the other members' accounts. A Spliz is deleted when no real member remains.
  • Legal evidence and security records subject to retention follow the periods set out in our privacy policy.

What we cannot delete

Settlements you signed are recorded on the Base blockchain (a public ledger). On-chain records are permanent and cannot be erased. Spliz has no technical ability to remove them. Your wallet address remains pseudonymous on-chain unless you publicly link it to your identity.

Questions

If anything is unclear, contact our privacy team at privacy@spliz.app.

More details in our Privacy Policy.