Support
A question about a group, an expense or a recorded repayment? Send us the details.
Email us at
support@spliz.appDescribe what happened and what you expected.
Check our FAQ
View frequently asked questionsSee available featuresAn idea, a bug
Tell us what's missingWhat is available in Spliz
- Available for free
- Create groups, add expenses, split costs and check balances. Friends install the app to join a group as guests without creating an account. Record repayments made by bank transfer, in cash or with another app.
- Payments and wallets are removed
- Spliz is ending sending, buying and withdrawing USDC. Recording a repayment does not move money or confirm a bank payment. If your account held funds, you can access them from the recovery page, at no cost.
- Premium and receipt scanning
- Spliz Premium is available as an in-app subscription from version 2.0.3. It lets you take part in 100 ongoing Spliz and scan 20 receipts per month. The subscription price and terms are shown before purchase. The update is rolling out gradually.
Help with your group.
How do I join a group?
Open the invitation link from your friend. Install Spliz if needed, then join in the app with a name or nickname. You can join as a guest without creating an account.
An expense is wrong. What should I check?
Open the expense and check the amount, currency, person who paid and the split. Correct the expense if editing is available. If it is blocked, contact support with the error shown in the app.
Where does my balance come from?
Your balance reflects what you paid upfront and your share of the group鈥檚 expenses. Check the expenses, who paid and the split with your group before making a repayment.
We already paid each other back. What now?
A cash payment or bank transfer happens outside Spliz. Mark the repayment as settled in the group so its balance reflects what you have already paid.
A repayment was recorded by mistake. What should I do?
Check its details in the history and check with the recipient whether they received the money. If you cannot correct the operation, contact support with the date and status shown. Never send your PIN or sign-in codes.